Help Center

Frequently Asked Questions

Everything you need to know about playing at 700pub — from signing up and making deposits to withdrawals, bonuses, and responsible gaming. Can't find your answer? Our 24/7 support team is always ready to help.

Why 700pub?

Quick answers to what makes 700pub the top choice for Filipino online gaming

Safe & Regulated

700pub operates within the Philippine regulatory framework overseen by PAGCOR. Your funds, personal data, and gaming activity are protected by industry-standard security measures including 256-bit SSL encryption.

Fast Payouts

Withdrawals to GCash, PayMaya, BPI, BDO, and Metrobank are processed quickly. Most e-wallet withdrawals are completed within hours. 700pub is trusted by over 2.4 million Filipino players for reliable, on-time payouts.

Huge Game Selection

From live casino tables and online slots to bingo, Plants vs Dino, Water Polo, and sports betting — 700pub has something for every type of Filipino player, whether you're in Manila, Cebu, Davao, or anywhere in the Philippines.

Generous Bonuses

700pub rewards both new and loyal players with welcome bonuses, reload offers, cashback deals, and exclusive promotions. Check your account dashboard regularly for the latest bonus offers available to your account.

Mobile-Friendly

Play 700pub on any device — smartphone, tablet, or desktop. Our platform is fully optimized for mobile browsers, so you can enjoy your favorite games on the go without needing to download a separate app.

24/7 Filipino Support

Our customer support team is available around the clock, every day of the year. Whether you have a question about your account, a deposit issue, or need help with responsible gaming tools, we're here for you.

All Your Questions Answered

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All Topics Account Deposits Withdrawals Bonuses Games Responsible Gaming Security

Account & Registration

Creating a 700pub account is quick and straightforward. Visit 700pub Login and click the registration option. You'll need to provide your full name, date of birth, email address, and mobile number. After submitting your details, you'll receive a verification email or SMS. Once verified, you can log in and start exploring the platform. Remember, you must be at least 21 years old to register — this is a strict Philippine regulatory requirement.

The minimum age to play at 700pub is 21 years old. This is a strict requirement under Philippine gaming regulations. All players must complete KYC (Know Your Customer) verification by submitting a valid government-issued Philippine ID — such as a PhilSys National ID, passport, driver's license, SSS ID, or GSIS ID — before they can make deposits or place real-money wagers. Any account found to belong to a person under 21 will be immediately suspended.

KYC verification is required before you can make your first withdrawal. To verify your account, log in and go to your account settings, then select "Verify Account" or "KYC Verification." Upload a clear photo or scan of a valid Philippine government-issued ID (PhilSys, passport, driver's license, SSS ID, GSIS ID, or PRC ID) along with a selfie holding the ID. Our team will review your documents within 24–48 hours and notify you by email once verification is complete.

Go to the 700pub Login page and click "Forgot Password." Enter the email address registered to your account and we'll send you a password reset link. Check your inbox (and spam/junk folder) for the email. The reset link is valid for 30 minutes. If you don't receive the email within a few minutes, contact our support team at [email protected] for assistance.

No. Each player is permitted to hold only one 700pub account. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and is a violation of our Terms & Conditions. If duplicate accounts are detected, all accounts associated with the same player may be suspended and any bonuses or winnings forfeited. If you believe a duplicate account was created in error, contact our support team immediately.

You can update certain account details — such as your mobile number, address, and communication preferences — directly through your account settings after logging in. For changes to your registered name or date of birth, you'll need to contact our support team at [email protected] and provide supporting documentation, as these fields are tied to your KYC verification.

Deposits & Payments

700pub accepts a wide range of Philippine payment methods, including: GCash, PayMaya, BPI (Bank of the Philippine Islands), BDO (Banco de Oro), Metrobank, and 7-Eleven over-the-counter payments. We're continuously working to add more payment options for the convenience of our Filipino players. All transactions are processed in Philippine Peso (₱).

The minimum deposit at 700pub is ₱100 for most payment methods. GCash and PayMaya deposits are typically credited to your account instantly. Bank transfers (BPI, BDO, Metrobank) may take up to 30 minutes during business hours. 7-Eleven over-the-counter payments are usually processed within 1–2 hours. There are no deposit fees charged by 700pub, though your payment provider may apply their own transaction fees.

GCash and PayMaya deposits are credited instantly in most cases. Bank transfers via BPI, BDO, or Metrobank are typically processed within 15–30 minutes during banking hours. 7-Eleven payments may take up to 2 hours to reflect. If your deposit has not appeared after the expected processing time, please contact our support team at [email protected] with your transaction reference number.

Yes. All financial transactions on 700pub are protected by 256-bit SSL encryption — the same technology used by major banks. Your payment details are never stored on our servers. We use trusted, regulated Philippine payment processors for all deposit and withdrawal transactions. Your funds are held in segregated accounts, meaning they are kept separate from 700pub's operational funds at all times.

Withdrawals

To withdraw, log in to your 700pub account and navigate to the "Withdraw" section in your account dashboard. Select your preferred withdrawal method (GCash, PayMaya, BPI, BDO, or Metrobank), enter the amount you wish to withdraw, and confirm the request. Make sure your account is fully KYC-verified before submitting a withdrawal — unverified accounts cannot process withdrawals.

GCash and PayMaya withdrawals are typically processed within 1–4 hours. Bank transfers to BPI, BDO, and Metrobank are usually completed within 1–3 business days depending on your bank's processing schedule. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays. You'll receive an email notification once your withdrawal has been processed.

The minimum withdrawal amount at 700pub is ₱200. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional verification steps for security purposes. 700pub does not charge withdrawal fees, but please check with your bank or e-wallet provider as they may apply their own transaction charges.

Common reasons for a delayed withdrawal include: incomplete KYC verification, an active bonus with unmet wagering requirements, a mismatch between your account name and your payment account name, or a withdrawal request submitted during a high-volume period. If your withdrawal has been pending for longer than the expected processing time, contact our support team at [email protected] with your withdrawal reference number.

Bonuses & Promotions

700pub offers a range of bonuses for both new and existing players, including welcome deposit bonuses, reload bonuses, cashback offers, and special promotions tied to major sporting events like PBA playoffs, NBA Finals, and UFC fight nights. Log in to your account and check the Promotions section for the latest offers available to your account. Bonus availability may vary based on your account status and location within the Philippines.

Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before you can withdraw the bonus or any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you must place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Always read the specific terms attached to each bonus offer. Full details are available in our Terms & Conditions.

No. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the applicable wagering requirements have been fully met. If you request a withdrawal while a bonus is active and wagering requirements are incomplete, the bonus and associated winnings may be forfeited. You may choose to forfeit a bonus manually through your account settings if you prefer to withdraw without completing the wagering requirements.

Games

700pub offers a diverse selection of games for Filipino players, including: online Slots with hundreds of titles from top providers, Bingo rooms with multiple game variants, Plants vs Dino, Water Polo, and a full Live Casino featuring live dealer baccarat, roulette, blackjack, and more. Sports betting options cover PBA, NBA, UFC, boxing, and other major events popular with Filipino fans.

Yes. All games at 700pub use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot games and table games are sourced from reputable, internationally certified game providers. Live casino games are streamed in real time from professional studios with real dealers, providing a transparent and authentic gaming experience. Game fairness is a core commitment of 700pub.

Absolutely. 700pub is fully optimized for mobile play. You can access all games directly through your mobile browser on Android or iOS devices — no app download required. The mobile experience is smooth and responsive, whether you're playing slots on your commute in Manila, enjoying live casino from Cebu, or betting on a PBA game from Davao. Simply visit 700pub on your mobile browser and log in to your account.

Responsible Gaming

Log in to your 700pub account and go to Account Settings, then select "Responsible Gaming." From there you can set daily, weekly, or monthly deposit limits, loss limits, and session time limits. Limit reductions take effect immediately. Increases require a 7-day cooling-off period to ensure you have time to reconsider. For more details, visit our Responsible Gaming page.

If you feel your gaming is becoming a problem, you can request self-exclusion through your account settings under "Responsible Gaming," or by contacting our support team at [email protected]. Self-exclusion options range from 30 days to permanent account closure. During self-exclusion, your account will be suspended, all marketing communications will stop, and re-registration will be blocked for the exclusion period. Visit our Responsible Gaming page for full details.

You're not alone, and help is available. First, use 700pub's self-exclusion tool to take a break from gaming. Our support team at [email protected] is available 24/7 and can assist you with account restrictions without judgment. PAGCOR, the Philippine gaming regulator, also provides responsible gaming resources and referrals to professional counseling services for Filipino players experiencing gambling-related difficulties. Please visit our Responsible Gaming page for more information and resources.

Security & Privacy

700pub uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. We follow strict data protection practices in line with the Philippine Data Privacy Act of 2012 (Republic Act 10173). Your personal information is never sold to third parties. For full details on how we collect, use, and protect your data, please read our Privacy Policy.

If you suspect that someone has accessed your 700pub account without your permission, change your password immediately through the 700pub Login page and contact our support team at [email protected] right away. We can temporarily lock your account while we investigate. We also recommend enabling two-factor authentication (2FA) on your account for an extra layer of security.

Still have questions? Our support team is available 24/7. Email us at [email protected] and we'll get back to you as quickly as possible — usually within a few hours, Philippine Standard Time (UTC+8).

Still Need Help?

Our team is ready to assist you any time of day or night

Email Support

Send us your question anytime. We typically respond within a few hours.
[email protected]

Live Chat

Chat with a 700pub support agent in real time. Available 24/7, every day of the year — including Philippine public holidays.

Response Times

Email: within 4 hours
Live Chat: under 2 minutes
Philippine Standard Time (UTC+8)

Ready to Play at 700pub?

Join over 2.4 million Filipino players enjoying slots, live casino, bingo, and sports betting at the Philippines' most trusted online gaming platform.

Must be 21 or older · Play responsibly · [email protected]